In Their Own Words: Read the stories of some of the Baystate Health employees who advanced care and enhanced lives in 2021.
“It was a challenging transition from street medicine to emergency medicine and I couldn’t have done it without the support from the emergency department team that I now call family.”
Thomas Mapplebeck, RN
"I’m a night-shift nurse on the Flex Team. Our team has the skills to work wherever the need is greatest…on the Intensive Care Unit one night and in the Emergency Department another night."
Heather Patterson, RN, Flex Team
"I'm proud I can help people in our community who are in situations where meeting basic needs such as housing and healthcare is a struggle."
Michelle Roberson, Care Coordinator
"Some people might be surprised to hear my background and why I feel so strongly about caring for people."
Dennies Cuevas-Rivera, MD